A retired bank employee from Jamnagar [Gujarat] was wrongly charged overdue and penal interest amounting to Rs.3400/- in his loan account by the public sector bank, with whom he worked through out his life. He represented for refund from branch to regional office to head office of the bank. Retired employees association also took up his grievance. However, nothing worked.
I was contacted for RTI intervention. On 26-05-2010 aggrieved employee filed RTI application with the bank seeking status of representations made by him. It was received by bank at Mumbai HO on 01-06-2010. Bank refunded entire amount on 24-06-2010.
RTI works.
03072010
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